Returns Spain (Christmas)

You can request the return of the amount or make a change of articles, With a margin of until January 10, 2022 (expanded Christmas campaign) And we only accept items that have not been used and are in perfect condition.

Return an article

You can manage your return directly from our website, by clicking HERE Or you can send us an email to returns@bambolashop.net, indicating your order number, the articles you want to return and the return method you prefer.

There are 2 methods to be able to return

-Devolution with our label-

Once approved, you will receive an email with the return label so you can print and paste in the package of your return and be able to deliver it to any post office.

If you cannot print the label, see the post office with the mail that we have sent you and the office will print it.

This return method has a cost of € 3, which will be discounted from the total amount to be returned.

-Devolution with any company of your choice-

You can also send the return on your own, sending the articles to the address specified below.

BAMBOLA / PSO. Jaume Brutau, 24, Local 3/08392 Llavaneres (BCN)

If you send the return on your own, you will be paid the total amount you paid.

Once we get and review that the articles are in perfect condition, we will proceed to return the amount.

Change an article

If you want to change an article received, you can manage it from the Returns Center, either You can send us an email to returns@bambolashop.net, indicating your order number, the articles you want to change and The reference of the new article/s.

The change will be made through the system Shipping with return (delivery and collection at the same time).

This service has a cost of € 3, which will be paid before sending the new order.

We will send you by mail a link, from which you can make the payment and instructions to make the change.